Comprehensive Crisis Preparation and Response for the Workplace

Requesting This Course:

Course Description:
Every day thousands of people are exposed to traumatic events in their workplace which can have significant impact and cause a number of challenges for a company and its employees. The types of events they are exposed to are varied and most often unexpected. Tragic events impact the productivity and psychological health of employees, whether from workplace violence, sudden death, massive layoffs or a natural disaster. When a traumatic event occurs, many businesses are not adequately prepared and need guidance on how to respond.

This course is designed for anyone wanting to learn all aspects of assisting businesses in preparing for and responding to potential traumatic incidents in the workplace. Those who seek to provide Critical Incident Stress Management (CISM) services in the corporate field must possess a comprehensive understanding of how to interface with a wide variety of businesses and corporations.

Program Highlights:

  • Critical incidents that can affect a workplace
  • Industry-specific culture and risk factors
  • Referral, site assessment, and consultation
  • Entities involved in a corporate crisis
  • Issues and challenges of HR in a crisis
  • Psychological crisis, employee concerns and wellness
  • Creating a crisis plan for a business
  • Developing a Peer team within a business
  • Appropriate CISM interventions within a workplace
  • Getting started in workplace crisis preparation and response

Certificates and Continuing Education:

General Contact Hours: 

Two-Day Course; 14 Contact Hours: 1.4 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE). Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.

ICISF Certificate of Completion:

After the completion of this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion including General Continuing Education Units. Participants are required to complete a course evaluation prior to receiving this Certificate of Completion.

Completion of ICISF courses and receipt of an ICISF Certificate of Completion does not attest to competence in the field, nor does it provide certification in the field of CISM. 

Profession Specific CEUs:

If you are seeking continuing education requirements for a specific profession, contacting the relevant state licensing board is the best way to ensure you have the most up-to-date and accurate information. They can provide you with specific details regarding whether a Certificate of Completion from a particular course or program will be accepted towards your continuing education requirements.

If the ICISF course you attend is offered through:

ICISF Virtual Training, Online Training, or Conference, it is approved for the following:

  • EAPA – Employee Assistance Professionals Association
    14 PDHs; Expiration Date – March 21, 2025
  • NAADAC – the Association for Addiction Professionals
    14 CE Credits; Expiration Date – February 28, 2025

This course has been approved by International Critical Incident Stress Foundation (ICISF), as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider # 87914, International Critical Incident Stress Foundation (ICISF), is responsible for all aspects of the programing.

ICISF Speakers Bureau Program: It is up to the Sponsoring Agency to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

ICISF Approved-Instructor led Program: While our Approved Instructors have the authority to teach specific ICISF courses, it is their responsibility to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

** Please check with your state licensing board prior to registration to see if they will accept the Certificate of Completion as a means for continuing education.

*PLEASE NOTE: These hours are only applicable towards courses offered at Virtual Trainings, Conferences, Online Courses, and the World Congress.

Learn more on our ICISF Continuing Education Information page.