CISM: Practical Review and Update

Requesting This Course:

Course Description:

Staying current with your profession is not only tactically wise, it’s an ethical obligation we have as we touch the lives of others who are in extreme distress. ICISF has created a thoughtful and stimulating review and update of the field.

*Prerequisite: Assisting Individuals in Crisis and/or Group Crisis Intervention

Course Highlights:

Participants will be able to:
• Differentiate among types of critical incidents
• Determine the link between critical incidents and psychological crises
• Define and identify types of crisis interventions
• Study the effectiveness of crisis interventions
• Define CISM and the core factors of CISM
• Determine the key elements of developing a strategic plan for CISM
• Apply strategies to identify who needs assistance and the interventions necessary
• Study the effectiveness of CISM
• Discuss the importance of empathy in a crisis intervention
• Identify different empathy techniques
• Apply a technique to a crisis situation
• Identify the three groups of survivors in a crisis response
• Identify the categories of the crisis responses with delineations of distress versus dysfunction
• Examine chemical foundations and key features of post-traumatic stress disorder (PTSD).
• Examine the SEA-3 mental status assessment
• Identify Maslow’s hierarchy of needs and determine how crisis intervention fits into Maslow’s theory
• Discuss the stages of the SAFER-R Model for crisis intervention and intervention techniques
• Integrate the CCDR Model with the SAFER-R Model
• Determine how to respond to and support a person in crisis using the CCDR and SAFER-R Models
• Discuss the importance of informational interventions
• Compare and contrast two group informational intervention methods – RIT and CMB
• Identify purposes of interactive group crisis intervention
• Explain the purpose, use, and segments of defusing
• Explain critical incident stress debriefing (CISD) and its phases
• Review the most appropriate group formats for crisis intervention
• Define and identify symptoms of compassion fatigue and burnout
• Determine common causes of these conditions
• Study factors to foster resilience among interventionists

Completion of this course will allow you to renew your Certificate of Specialized Training program specialty.

Certificates and Continuing Education:

General Contact Hours: 

One-Day Course; 7 Contact Hours: 0.7 General CEUs from University of Maryland, Baltimore County (UMBC) Dept. of Emergency Health Services Professional and Continuing Education (PACE). Based on a formula of 1 Continuing Education Unit for every 10 contact/classroom hours.

ICISF Certificate of Completion:

After the completion of this ICISF course, with verified full attendance, participants are eligible to receive an electronic ICISF Certificate of Completion including General Continuing Education Units. Participants are required to complete a course evaluation prior to receiving this Certificate of Completion.

Completion of ICISF courses and receipt of an ICISF Certificate of Completion does not attest to competence in the field, nor does it provide certification in the field of CISM. 

ICISF Speakers Bureau Program: It is up to the Sponsoring Agency to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

ICISF Approved-Instructor led Program: While our Approved Instructors have the authority to teach specific ICISF courses, it is their responsibility to apply for profession-specific Continuing Education Units (CEUs) if they choose to do so.

** Please check with your state licensing board prior to registration to see if they will accept the Certificate of Completion as a means for continuing education.

Learn more on our ICISF Continuing Education Information page.